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Export
Focus continues to forge strong relationships with like-minded distribution partners across all continents. The company exports to many different English-speaking countries all over the world.
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Warehousing & Distribution
By having its own warehousing and distribution in Staffordshire, Focus is able to meet customers’ requirements in terms of speed and quality of service. The company can also accommodate customers wishing to use EDI (Electronic Data Interchange) for the processing of their orders and the subsequent document operation.
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Technical Support
Retailers can rest assured that their customers always receive the very best frontline service from Focus. Full contact details are included within every product, ensuring that Focus is always the customer’s first point of contact. A knowledgeable and helpful in-house technical support team is at hand to answer any questions that customers may have regarding the operation of their software. 24/7 support is also available from the Focus website.
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PR & Marketing
The ability to meet the ever-changing needs of the consumer, coupled with the desire to continually innovate and evolve, enables Focus to create and “own” a market-leading brand or genre. The Focus marketing team is heavily involved in every stage of the product lifecycle; from market research, product sourcing and evaluation, to positioning, packaging, branding, endorsements and strategic partnerships, through to trade marketing, exhibitions and media coverage.
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Graphic Design
From attractive product packaging to high impact point of sale, Focus’
in-house graphic design team develops exciting visual creative which dramatically reinforces the marketing of the company’s product range. Whether working with an up-and-coming brand or one that is recognised the world over, their output is always to the very highest standard and conveys maximum quality and desirability. |